Here are some of the most common questions our customers ask.
Yes! All our products are 100% authentic and sourced from verified suppliers.
Inside Dhaka: 1–3 days. Outside Dhaka: 2–5 days. Delivery time may vary slightly during peak seasons.
Yes! You can request a return within 3 days if the product is unused and sealed.
Please contact us immediately with photos, and we will replace it or offer a solution.
Yes! Cash-on-Delivery (COD) is available nationwide.
You can email us at support@primeshopee.com anytime.