Privacy Policy

Learn how we collect, use, and protect your personal information.

1. Introduction

This Privacy Policy explains how PrimeShopee collects, uses, and safeguards your personal information when you visit or make a purchase from our website.

2. Information We Collect

Personal details such as name, phone number, email address.
Shipping and billing addresses.
Order history and payment-related information (processed via secure gateways).
Basic technical data like IP address, browser type, and device information.

3. How We Use Your Information

To process and deliver your orders.
To communicate about orders, offers, and updates.
To improve our website, services, and user experience.
To prevent fraud and ensure security.

4. Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

5. Sharing of Information

We do not sell your personal information. We may share limited data with:

Courier partners for delivery purposes.
Payment gateways to process transactions securely.
Service providers who help operate our website and services.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request to update, correct, or delete your personal information, subject to legal and operational requirements.

8. Contact Us

For privacy-related questions, please contact us at support@primeshopee.com.